The technology must allow the fulfillment of orders deriving from different points, warehouses or stores, regardless of the sales channel (online, offline), while guaranteeing homogeneous data though deriving from different systems, so that it is easy to check and analyze them. The same must then allow control because it is necessary to be proactive and have the useful tools to be able to react promptly to customer requests. Orders coming from different channels insist on different infrastructures but must be controlled easily. We respond to this need with Stealth® Orchestrator and Stealth® OMS which allow us to manage some omnichannel situations such as:
The order and warehouse fulfillment processes are fluid and effective thanks to the native integrations of Stealth® and thanks to its architecture, with the warehouse and store stock not redundant and transiting from the ERP itself.
The other integrations, such as payments, e-commerce, etc., are the responsibility of Stealth® OMS which was born natively integrated with Salesforce and Paypal.